Safer Seas & Rivers Service

Safer seas & river service app is the only national Water Quality service keeping users in the loop with what’s happening where in UK waters. Made by the non-profit organisation Surfers against sewage.
Discovery-Black-Faded
Design-Black
Development-Black
Deploy-Black

Key Feature

High end user interface

Technology

React Native, Backend

Website

https://www.sas.org.uk/

200k

Downloads

450+

Locations

4.9

Rating

2k

Sickness reports

What we did

UI & UX Rework
React Native App
Code Handover
On-going Maintenance
Safer seas & river service app is the only national Water Quality service keeping users in the loop with what’s happening where in UK waters. An award winning platform that lets users be served the latest pollution forecast compiled from the Environment Agency, NRW and SEPA for 400 locations across the UK. The app had been through several iterations before we took the code on to improve the UX and maintain for the non-profit organisation.

Our process

The application had been built many years ago originally built for an SMS based service evolving into a standalone application utilising Xamarin. Post an in-depth diagnostic phase, the code was handed over to Pocket App to complete some much needed framework updates and rework of some of the core user experience. Based on user feedback, workshops and modern UX practices several updates were made to the onboarding experience to reduce drop out rates & gain push notification permissions for as many users as possible. Other updates to include user accounts, improvements to the map and alert screens were made prior to moving into a deployment phase to maintain the application for a period of time post relaunch.

The results

The application was relaunched within time for the start of the next bathing season in order to maximise the outreach and usability to the existing large user base. The introduction of firebase enabled the previously under utilised tracking and analytics to monitor the app usage more closely during the next season. This proved invaluable in terms of gaining a deeper understanding on how the large user base were actually using the app and closer monitoring of downtime, issues with the map alert system and enablement of additional reports and user generated content. Surfers against sewage have subsequently developed the app themselves to continue on from the learnings and work completed with Pocket App.

Other Case Studies

Design-BlackDiscovery-BlackDevelopment-BlackDeploy-Black

Conservative Party Conference

A bespoke app for the Conservative parties’ main conference in 2019 in order to digitise the conference handbook and event listings. Allowing for dynamic content throughout the event & live interactions with Q&A functionality.

View case study 

Design-WhiteDiscovery-WhiteDevelopment-WhiteDeploy-White

Specific – Dechra

The SPECIFIC weight loss app is designed to help pet owners track and monitor their dogs’ and cats’ weight changes, guiding them toward achieving their ideal, healthy weight.

View case study 

We are ready to start working with you, why not get in touch to speak to one of our specialists?

Drop us a message

Get In Touch Longarrow grey

Or chat to us directly

+44 2071 834 388

Shortarrow_white@3x